We ship our products to all addresses within the United States and Canada. For U.S. orders, we partner with reliable domestic carriers (such as USPS) to ensure timely and secure delivery. For Canadian orders, we typically use USPS International or other trusted cross-border carriers to facilitate smooth transit.
Once your order is shipped, you will receive a detailed confirmation email containing a unique tracking number and a direct link to monitor your package. For U.S. shipments, tracking updates are available throughout the entire delivery process—from dispatch to final delivery. For Canadian orders, tracking may update until the package reaches Canadian customs or is transferred to a local delivery partner (e.g., Canada Post). After this handoff, you can check the local carrier’s official website for the latest delivery status and estimated arrival time.
We prioritize thoughtful material selection for all our products, focusing on three core principles: quality durability, everyday comfort, and responsible sourcing. Depending on the product type, materials may include organic cotton (for lightweight styles), recycled polyester (for durable, functional pieces), responsibly sourced wool (for warmth and structure), or vegan-friendly alternatives (for cruelty-free options). All materials are chosen to minimize environmental impact—we prioritize suppliers who adhere to ethical manufacturing practices, use low-impact dyes, and reduce waste in production.
To learn more about our full sustainability commitments, including supplier standards, waste-reduction initiatives, and ethical sourcing policies, please visit our About Us page.
Proper care helps preserve the quality and lifespan of your items—here are our general guidelines:
- For most fabric-based products: Hand wash with mild detergent or machine wash on a delicate cycle with cold water. Avoid harsh bleaches, fabric softeners, or high heat, as they can damage fibers or fade colors.
- For all products: Line dry whenever possible to conserve energy and prevent fabric wear. If machine drying is necessary, use the lowest heat setting available.
Always refer to the care label inside your product for style-specific instructions, as some materials may require special handling.
For additional inquiries—including help with sizing (we recommend referencing our detailed size guide), restock dates for out-of-stock items, or general product questions—please reach out to our customer service team at
[email protected]. We’re dedicated to providing prompt, helpful assistance to ensure a positive shopping experience.
