This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website and use our services. We are committed to safeguarding your privacy and complying with applicable data protection laws.
We gather different types of information as you engage with our Site and services, including:
- Personal Information: Details you provide when creating an account, using our services, or interacting with our team—such as your full name, email address, phone number, physical address, and payment-related information . We may also collect communication preferences or account-related details you choose to share.
- Browsing Information: Data about how you use our Site—including pages visited, features accessed, search terms entered, time spent on the Site, device type, browser information, and IP address. This is collected through tools like cookies, web beacons, and analytics software to understand user behavior and improve service delivery.
- Additional Information: Any details you voluntarily share with us, such as feedback, comments, survey responses, or information provided when contacting customer support.
Your information is used to support and enhance your experience with our Site and services, including:
- Processing and fulfilling service requests.
- Managing your user account, addressing your inquiries, and providing personalized customer support.
- Keeping you updated on account activity, service status, important changes to our policies, or relevant service updates.
- Personalizing your Site experience—for example, recommending content or services aligned with your browsing history, preferences, or past interactions.
- Improving our Site, services, and user experience (e.g., analyzing browsing patterns to fix technical issues, optimize navigation, or develop new features that meet user needs).
- Ensuring the security of our Site and services (e.g., detecting and preventing fraudulent activity, unauthorized access, or misuse of accounts).
We do not sell your personal information to third parties for marketing purposes. However, we may share your information in the following limited circumstances:
- Business Transitions: With other businesses or entities if we are involved in a merger, acquisition, sale of assets, or similar corporate transaction. Your information will be transferred as part of the business assets, and the receiving party will be bound by privacy protections consistent with this Policy.
- Legal Requirements: With law enforcement agencies, government authorities, or regulatory bodies if required by law (e.g., to comply with a subpoena, court order, or legal obligation) or to protect our rights, property, or the safety of our users or the public.
We use cookies to improve and personalize your experience on our Site. Cookies are small text files stored on your device (computer, phone, or tablet) that help us:
- Remember your account preferences (e.g., saved login details, language settings).
- Track how you interact with our Site (e.g., pages visited, features used) to optimize performance and content.
- Ensure the Site functions smoothly (e.g., maintaining session continuity for logged-in users).
You can control cookie settings through your browser (e.g., Chrome, Safari, Firefox)—most browsers allow you to block, delete, or manage cookie preferences. Note that disabling certain cookies may limit Site functionality (e.g., preventing you from accessing your account or saving preferences).
We take reasonable and industry-standard steps to protect your information from unauthorized access, use, disclosure, or alteration. These measures include:
- Encrypted data transmission (via SSL/TLS) for all sensitive information (e.g., payment details, personal data).
- Secure server storage with restricted access and regular security audits.
- Access controls that limit our team’s ability to view personal information to only those with a legitimate business need.
However, no internet-based data transmission or storage is completely secure. While we work to minimize risks, we cannot guarantee absolute security of your information. You are responsible for protecting your account credentials (e.g., password) and not sharing them with third parties.
You have certain rights related to the personal information we hold about you, subject to applicable law. These rights include:
- Access: Request a copy of the personal information we have collected about you.
- Correction: Ask us to update or correct any inaccurate or incomplete information in your record.
- Deletion: Request that we delete your personal information (subject to legal or business obligations that may require us to retain certain data, such as transaction records for tax purposes).
To exercise any of these rights. We may ask for verification of your identity to ensure the security of your information before processing your request.
If you have questions, concerns, or requests related to this Privacy Policy, your personal information, or our data practices, please contact our team at:
[email protected]Our operations are based in the United States. If you are located in Canada or any other country outside the U.S., your personal information will be transferred to and processed within the United States.
By using our Site and services, you acknowledge and understand that your information may be processed in countries with data protection laws that differ from those in your home country. To ensure your information remains protected, we use contractual safeguards (e.g., Standard Contractual Clauses approved by relevant authorities) and technical security measures with our service providers. These measures help ensure your personal information receives a level of protection comparable to what is required by applicable laws in your jurisdiction.
Canadian customers may exercise their rights under Canadian privacy laws (e.g., PIPEDA) by contacting our support team at the email above.
We may update this Privacy Policy periodically. The latest version will be posted on this page with an updated “Last Updated” date. Your continued use of our Site and services after changes are posted constitutes your acceptance of the revised Policy.
